Liberty Utilities Privacy Notice Highlights
This statement applies to the Liberty Utilities and the www.ParkWater.com website
Effective Date 01/07/08
- We collect personal information you provide when you access your account information.
- We use common internet technologies such as cookies on our website which automatically track and collect traffic data.
- For more information about our information collection practices please click here.
- We use the information you submit to provide you with the services you requested.
- We do not use your personal information to send you unsolicited information or promotional material.
- We do not share, trade, or sell information about you with other marketers without your permission.
- Click here for more information.
- You may request access to the personal information you have submitted to Liberty Utilities by clicking this link.
- We take steps to protect the information you provide against unauthorized access and use. Find out more by clicking here.
- If your access information is lost or stolen, click here to find out what you should do.
How to Contact Us
- You can write OR EMAIL us at:
Public Affairs Department Privacy Inquiry
P.O. Box 7002
9750 Washburn Road
Downey, CA 90241-4002
2. What Information We Collect
(a) Personal Information
When you visit Liberty Utilities’s website, we will not collect any personal information about you (including but not limited to your name, address, telephone or fax number, and email address), unless you provide it to us voluntarily. You can still visit our website even if you do not provide any personal information to us, but you will not be able to access your account information. In order to access your account information on the website, you must provide us with certain information which personally identifies you: name, account number, email address, mailing address, and phone number. If you send us an email, we may collect any personal information you provide. If you pay your bill using our website, we will not collect your credit card or bank account information.
(b) Traffic Data
3. How We Use Your Information
(b) Use of Traffic Data.
Liberty Utilities uses web log information and other traffic data to help us design or modify our website, assess the use of its features, and otherwise manage it. This information may also be used if necessary, however, to help identify any person who tries to hack into or damage our website. We may also share this information with law enforcement agencies if we believe we have evidence of a violation of computer security or related laws.
Liberty Utilities is committed to keeping the personal information you provide to us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Liberty Utilities’s vendors who have access to your personal information in connection with providing services for us are required to keep the information confidential, employ reasonable practices and safeguards to protect that information, and are not permitted to use this information for any other purpose than to carry out the services they are performing for us. We use secure connections on our website to protect payment information during its transmission.
Liberty Utilities reserves the right to share personal information to respond to duly authorized information requests of governmental authorities or where required by law.
Although Liberty Utilities uses industry standards to protect your personal information, internet data transmission cannot be made completely secure and you accept that risk when you transmit personal information to us.
You are responsible for protecting your username and password. If you lose control of this access information, you may lose access to your personal information, your personal information may be compromised, and you may be subject to legally binding actions taken on your behalf. If you suspect that your access information has become compromised in any way, you must promptly notify us at firstname.lastname@example.org or 562-923-0711 x 1205. We will then take steps to restore your secure access.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and current. At any time, you may update your Personal Information by email at email@example.com.
7. Changes and Updates
When you visit any page of our website, we may collect some non-personal information about your or traffic data. This is done either through “cookie” or “web beacon” technology. Our cookies, web beacons, and web log do not collect any personal information.
When you look at a page on our website, we may store some information on your computer in the form of a small text file known as a “cookie.” Cookies make it easier for you to use our website and help us make our website better. For example, cookies prevent you from having to log in every time you visit our website. They also help us identify popular and unpopular features of our website. Nevertheless, most browsers can be configured not to accept cookies or indicate when a cookie is being applied.
(b) Web Beacons
Web beacons are a tool which helps us determine if a website page has been viewed and how often. When you ask us to send you information, we may use web beacons to establish how many of our emails are opened. In general, any electronic image viewed as part of a website page, including, an ad banner or other link, can act as a web beacon.