Regulatory Information

The California Public Utilities Commission


The California Public Utilities Commission (CPUC) is a state agency created by Constitutional amendment that regulates privately owned telecommunications, electric, natural gas, water, railroad, rail transit, passenger transportation companies, in addition to authorizing video franchises.

The CPUC’s five Governor-appointed Commissioners are responsible to ensure that California utility customers have safe, reliable utility service at reasonable rates, protecting utility customers from fraud, and promoting the health of California’s economy.

The CPUC plays a key role in making California a national and international leader on a number of clean energy related initiatives and policies designed to benefit consumers, the environment, and the economy. The CPUC headquarters are in San Francisco with field offices in  Los Angeles, Sacramento, and San Diego.

In October 2010, the CPUC adopted a 2010 Water Action Plan to continue on the path it set in 2005 to apply regulatory best practices to the water utility industry and to establish water conservation as a top priority.

The 2010 Water Action Plan outlines the CPUC’s goals in water utility regulation. The Commission’s goals are based on four key principles:

  1. Safe, high quality water
  2. Highly reliable water supplies
  3. Efficient use of water, and
  4. Reasonable rates and viable utilities.

Based on those key principles, the 2010 Water Action Plan discusses a roadmap of approximately 30 action items for the CPUC, including strengthening the CPUC’s relationship with the California Department of Public Health and the State Water Resources Control Board; and developing leak-detection programs.

The CPUC’s support in these areas help Liberty Utilities to provide reliable, high quality water to our customers in a cost-effective manner.

The 2010 Water Action Plan (and the 2005 Plan) is available at: http://www.cpuc.ca.gov/PUC/hottopics/3Water/051109_wateractionplan.htm.



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